We offer FREE worldwide shipping on ALL orders.
In case you need your item(s) sooner, please select an appropriate expedited shipping option. Any additional shipping costs are non-refundable.
Due to Covid-19 and depending on your location, shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible.
|STANDARD||COMPLIMENTARY||5-10 business days; OR|
2-4 weeks for remote areas
|Ground||12.00 USD||3-7 business days|
|Expedited||22.00 USD||3-5 business days|
|Express||28.00 USD||2 business days|
|Next Day||42.00 USD||1 business days|
The shipping time above doesn't include 1-3 days processing time, which is the length of time we need to get an order ready to ship.
If you need to have the item(s) before any specific date, please leave a note about that in the Personalization box when you place the order so that we can prioritize your order and ship it sooner.
Unfortunately, it is not possible to choose a specific date and hour.
You can try to contact your courier directly to organize a possible delivery date.
You will receive an email as soon as your order has been shipped.
YOU CAN CHECK THE STATUS OF YOUR ORDER AND TRACK ITS DELIVERY ON YOUR COURIER'S WEBSITE OR CONTACT OUR CUSTOMER SERVICE.
IF YOUR ORDER HAS NOT BEEN DELIVERED WITHIN THE ESTIMATED PERIOD, WE SUGGEST THAT YOU:
-CHECK THE ORDER STATUS IN YOUR PERSONAL ACCOUNT
-CHECK THAT THE ADDRESS INDICATED FOR THE DELIVERY IS CORRECT
IN THE CASE OF A MISSED DELIVERY, CONTACT YOUR COURIER.
FOR FURTHER ASSISTANCE, CONTACT OUR CLIENT SERVICE.
OUR WAREHOUSE WILL BE CLOSED ON:
- JANUARY 1ST
- MAY 31ST
- JULY 4TH
- SEPTEMBER 1ST
- NOVEMBER 25TH
- DECEMBER 25TH
PLEASE PLAN ACCORDINGLY AS ORDERS WILL NOT BE SHIPPED OUT ON THESE DATES. ALL ORDERS ARE PROCESSED AUTOMATICALLY AND WE ARE UNABLE TO EXPEDITE OR DELAY SHIPPING TIMES.
UPON DELIVERY, PLEASE MAKE SURE THAT THE NUMBER OF BOXES DELIVERED ARE AS STATED ON THE SHIPPING CONFIRMATION EMAIL, AND THAT THE PACKAGE IS NOT DAMAGED IN ANY WAY.
ANY DAMAGE TO THE PACKAGING AND/OR THE PRODUCT OR ANY DISCREPANCY BETWEEN THE NUMBER OF BOXES DELIVERED SHOULD BE IMMEDIATELY NOTIFIED BY INDICATING THE CONDITION OF THE PARCEL (DAMAGED PACKAGE, OPEN BOX...) IN WRITING ON THE COURIER’S DELIVERY DOCUMENTS, UNDER YOUR SIGNATURE.
We ship to PO boxes, military APO, FPO and DPO destinations.
Taxes are calculated based on the items ordered, your shipment destination and the value of your purchase, and are added to your order total in the shopping cart. Taxes are nonrefundable. If you have any other questions about taxes, let Customer support know.