Orders

Where are you based?

We are based in sunny Texas!

What if I need to change or cancel my order?

Please contact Customer Love so that we can assist you.

How can I edit my shipping address?

If your order is shipping to an incorrect address, please contact Customer Love right away.

What's the status of my order?

Once you've received your shipping confirmation email you can click on Track It and see the status of your delivery. It may take 24 hours for tracking updates to appear.

If you have any questions about the status of your order please reach out to Customer Love.

What if something I ordered arrived damaged?

Oh no! Contact us right away.

My package is lost!

Oh no! If your package has been lost in transit, please reach out to Customer Love right away.

After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages,

Does VAST stuff ever go on sale?

Sales help our business stay sustainable by ensuring the sell-through of all our inventory.
Sign up for our newsletter to find out the next time we have one.

What does Final Sale mean?

All items marked final sale have been reduced in price and cannot be returned for a refund, e-gift card or exchange.

Can I return Final Sale items? What if it was a gift?

Final Sale items cannot be returned. No exceptions will be made for sizing, fit, or fabric issues. We understand that buying Final Sale items can be tricky, so if you have any questions about the style, please reach out to Customer Love before placing your order.

Sorry, but items purchased as a gift are still applicable to our 'Final Sale' policy and cannot be returned.

What if a Final Sale item I ordered arrived damaged?

Oh no! Contact us right away.

Something I ordered is now on sale. Will you match the new price?

Sorry, price adjustments will not be done for items at a reduced price. We only offer sales for a limited time, so by buying early, you ensure that you get the style in the color and size you want!